Introduction

Welcome to Sky Heights. We value your privacy and are dedicated to safeguarding your personal data. This policy outlines how we collect, use, and protect the information you provide when you visit our website or use our services.

Information We Collect

Personal Information

We may collect the following:

• Contact Details: Name, email, phone number, and physical address.
• Account Credentials: Username and password.
• Payment Information: Payment methods and related details.
• Order History: Information about products or services you have purchased.
• Communication Records: Emails, messages, and interactions with our support team.

Non-Personal Information

We may gather non-personally identifying information, such as:

• Device Information: IP address, browser type, and system details.
• Usage Statistics: Pages visited, time spent on our site.
• Cookies and Trackers: Data from cookies, tracking pixels, and similar technologies.

How We Use Your Information

We use your information in the following ways:

• To Fulfill Orders: Process your orders, deliver products, and provide customer support.
• To Enhance Services: Evaluate usage patterns and develop new features.
• Marketing and Promotions: Send updates, offers, and news about our services.
• Legal Compliance: Adhere to legal requirements and ensure the safety of our business and users.

Sharing Your Information

Your information may be shared with:

• Third-Party Providers: Partners who help us with services such as shipping, payment processing, and marketing.
• Business Affiliates: Companies offering complementary products and services.
• Legal and Regulatory Bodies: When required by law or to protect our rights and users’ safety.

Your Rights

You have the following rights regarding your personal data:

• Access and Edit: Manage your information by logging into your account or reaching out to us.
• Opt-Out: Choose not to receive marketing materials by unsubscribing.
• Data Removal: Request the deletion of your personal data.

Security

We employ robust security measures to ensure the protection of your personal information.

Policy Updates

This privacy policy may be updated from time to time. Any changes will be posted on our website, and you will be notified if required.

Contact Us

If you have any questions, feel free to contact us at: 0324 4385218

Thank you for choosing Sky Heights. We are committed to safeguarding your privacy as we continue to provide top-tier 3D printing solutions.

As a leading provider of 3D printing and accessories, Sky Heights offers a wide range of cutting-edge printers, materials, parts, and services. Whether you need filament, 3D printers, or expert consultation and repairs, we have you covered. Get in touch today to see how we can meet your 3D printing needs.