At Sky Heights, we offer two shipping options to ensure that your orders are delivered safely and on time.

1. Weight-Based Shipping (via TCS)

For orders below Rs 30,000, shipping charges are calculated based on the total weight of your package. The rates are as follows:

• Rs 200 for packages weighing 0.01 kg to 1 kg
• Rs 250 for packages weighing 1.1 kg to 1.5 kg
• Rs 400 for packages weighing 1.6 kg to 3 kg
• Rs 550 for packages weighing 3.1 kg to 4 kg
• Rs 700 for packages weighing 4.1 kg to 5 kg
• For every additional kilogram, an extra Rs 150 will be added.

Delivery Time: Shipping via TCS typically takes 2-3 business days.

2. Free Shipping (via Leopard Courier)

We offer free shipping on all orders above Rs 30,000, which will be delivered through Leopard Courier.

Delivery Time: Please allow 6-7 business days for delivery via this method.

3. Urgent Delivery

For urgent deliveries, we utilize local delivery apps such as Bykea, Careem, and Indriver. Please note that:

• Urgent deliveries can only be processed with advance online payment.
• Delivery charges will be determined by the local delivery app and must be paid directly to the driver upon delivery.

Important Notes

• Late Deliveries: Sky Heights is not responsible for any delays caused by the courier service. We recommend that you contact your courier directly to address any delivery issues you may encounter.
• Order Tracking: If you need your tracking number, please contact us, and we will provide you with the necessary information.
• Damage Liability: Sky Heights will not be held liable for any damages that occur during shipping by the courier service. We encourage customers to inspect their packages upon delivery and report any issues immediately.

General Shipping Information

• Once your order is dispatched, you will receive a confirmation email with tracking details.
• Delivery times may vary depending on your location and courier availability, especially during holidays or unforeseen circumstances.
• If you experience any delays or issues with your shipment, feel free to contact our support team for assistance.

By placing an order with Sky Heights, you agree to our shipping policy. If you have any questions or need further assistance, feel free to contact our customer support team.